Emerge Knowledge is committed to protecting the privacy of all individuals who:
- Use Emerge Knowledge’s proprietary web-based Re-TRAC Connect™ software, or any successor software thereof, including source code, databases, and any modifications, enhancements, and improvements, and any related documentation, updates, and user support and/or training materials thereto (the "Software");
- Use public profile features within the Software;
- Visit Emerge Knowledge’s websites located at emergeknowledge.com and re-trac.com, including all sub-domains (the “Websites”)
Emerge Knowledge abides by the rights and obligations established in Agreements with our customers and users regarding the security, confidentiality, integrity, use and disclosure of information.
Collection, use and sharing of personal information
Emerge Knowledge may collect personal information for the following purposes:
- To identify, establish, and maintain responsible relationships with our users;
- To manage and develop our business and operations;
- To provide and improve our Services, and develop new services;
- To protect the rights and property of Emerge Knowledge or our users, and to protect Emerge Knowledge and our users against error and fraud;
- To provide communications that are considered part of the Software such as critical notification messages and administrative messages which You may not be able to opt-out from receiving;
- To keep You informed about our Services and to provide information We think You may find useful or which You have requested from us, provided You have indicated You would like to be contacted for these purposes; and
- To comply with legal and regulatory requirements.
You may access some of Our Services by creating a Re-TRAC Connect™ account and providing Us with some personal information such as Your full name, and email address. Your email address, along with Your password, represent Your “Login Credentials”, and will be used to authenticate You when You access Re-TRAC Connect™ and protect Your account from unauthorized access by others. If You are a user of our Services, We make it easy for You to access or modify the personal information You have provided to Us and that is associated with Your account in order to keep Your personal information accurate, complete, and up to date.
If You are using Re-TRAC Connect™ and You choose to create a public profile, all information which You choose to share with the public (including any personal information you choose to provide in Your public profile) will be visible on the World Wide Web. You understand that creation of a public profile is entirely optional, as is the selection of personal information You choose to share on Your public profile.
You may provide Us with additional personal information such as Your opinions, comments, or photos through Your use of the Services including public profiles, Directories, forums, message boards, and/or social networking features. Providing the additional information is entirely optional and You are responsible for the information that You choose to submit in these instances. Please take care about the personal information that You provide upon using these features.
Collection, use, and sharing of non-personal information
If You choose to join and/or report to a Program/Directory/Toolkit, during the Registration process You will provide some non-private or non-personal information, such as name of an employee of an organization, title, name of organization, organization address, organization telephone number, organization website address, and detailed information about materials accepted for waste management at the organization location which You represent, which is made available to the public through Your use of the Services.
The information that You are choosing to provide in the Programs and Toolkit sections is information that You understand and provide Your consent for Emerge Knowledge to collect and use as aggregated statistics for the purposes of benchmarking provided that the release of aggregated data will not identify You (or the organization that You represent).
Our servers automatically record information ("Log Data") created by Your use of the Services. Log Data may include information such as Your Internet Protocol (IP) address, browser type and language, internet service provider (ISP), date/time stamp, pages visited, and search terms (click-stream data). Other actions, such as interactions with third party providers, may also be included in Log Data. We use this information to understand and analyze trends and to improve our Services.
Law and Harm
We may disclose Your personal information if We believe that it is reasonably necessary to comply with a law, regulation, or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Emerge Knowledge’s rights or property.
Security and Protection of Personal Information
All personal information collected by Emerge Knowledge in the Services is knowingly and specifically supplied to us by You, with Your consent, and other users. Commerce functions provided as part of the Services are protected by 128-bit Secure Socket Layer (SSL) encryption.
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of information. These include internal reviews of our data and information collection, storage, and processing practices and security measures including appropriate encryption and physical security measures to guard against unauthorized access to systems where We store personal information.
Access to and Accuracy of Personal Information
If You notice any errors, or if Your personal information has changed, You have the option to edit your account profile including the personal information associated with your account.
If you wish to delete Your information, We ask that You put Your request in writing at firstname.lastname@example.org and identify Yourself and the specific information You are requesting to have removed before processing such requests. If the information You request to have removed is not otherwise required to be retained by law or for legitimate business purposes, We will act on your request and respond within thirty calendars days. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, would jeopardize the privacy of others, or would be impractical (for example, requests concerning information residing on backup files), or for which access is not otherwise required. In any case where We remove information, We perform this service free of charge, except if doing so would require a disproportionate effort. In the case that information is deleted, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Disclosure and Retention of Personal Information
Policy Updates and Change